FAQ

Frequently Asked Questions (FAQ)

1. What types of supplements does PureTeca offer? PureTeca offers a wide range of high-quality, affordable supplements designed to support your health and wellness journey. Our collection includes essential vitamins and minerals, protein powders, specialized health formulas, and other nutritional supplements. We continuously update our offerings to provide you with the most effective and trusted solutions.

2. Where does PureTeca ship? We ship worldwide! During checkout, you’ll see the available shipping options for your location.

3. How long does shipping take? Shipping times vary depending on your location. Estimated delivery dates will be provided at checkout, and you’ll receive a tracking number once your order ships.

4. How can I track my order? Once your order ships, you’ll receive a tracking number via email. Use it to check the progress of your delivery on the carrier’s website.

5. What is PureTeca’s return policy? Your satisfaction is our priority. If you’re not completely satisfied with your supplement purchase, you may request a return within 30 days of receiving your order. Returned items should be in their original, unopened condition with seals intact (where applicable) to ensure purity and safety. Please contact our customer service team to initiate the return process.

6. How do I request a refund? Once your returned item is received and inspected according to our return policy, we will process your refund to the original payment method. Refunds typically take a few business days to appear on your statement, depending on your bank or payment provider.

7. What payment methods do you accept? We accept major credit cards, debit cards, and other secure payment methods listed at checkout. All payments are processed through trusted payment providers to ensure your security.

8. Can I change or cancel my order? If you need to change or cancel your order, please contact us as soon as possible. If your order hasn’t been processed for shipment, we’ll do our best to accommodate your request.

9. Are PureTeca’s prices in USD? Yes, all prices on PureTeca are listed in USD. Please note that exchange rates may apply if you’re purchasing from outside the United States.

10. How do I contact PureTeca’s customer support? You can reach us through our Contact Us page or email our support team at [Your Contact Email]. We’re here to help with any questions or concerns regarding your health and supplement needs!